Musina Lodge | Musina Self-Catering Accommodation

+27(0)72 949 7890
 
Our Terms and Conditions of Use
  1. Detailed Description of Goods and/or Services:
    Munati Lodge is a business in the hospitality industry that offers self-catering (long-term) accommodation and lodging in Musina in the Limpopo Province of South Africa.
  2. Delivery Policy:
    Subject to availability and receipt of payment, requests will be processed within one day and bookings will be confirmed via email or telephone.
  3. Return/Cancellation and Refunds Policy:
    The provision of accommodation by Munati Lodge is subject to availability. In cases of unavailability, Munati Lodge will refund the client in full within 30 days. Cancellation of bookings by the client will attract no administration fee.
  4. Customer Privacy Policy:
    Munati Lodge shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
    http://www.polity.org.za/attachment.php?aa_id=3569.
  5. Payment Options Accepted:
    Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Munati Lodge bank account, the details of which will be provided on request.
  6. Card Acquiring and Security:
    Card transactions will be acquired for Munati Lodge via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
    website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  7. Customer Details Separate from Card Details:
    Customer details will be stored by Munati Lodge separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
  8. Merchant Outlet Country and Transaction Currency:
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  9. Responsibility:
    Munati Lodge takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  10. Country of Domicile:
    This website is governed by the laws of South Africa and Munati Lodge chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
  11. Variation:
    Munati Lodge may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  12. Company Information:
    This website is run by Munati Lodge (sole trader / private company / close corporation) based in South Africa trading as ____________________________ and with registration number ____________________________ and ________________________________
    (Director(s)/Member(s)/Owner(s)).
  13. Munati Lodge's Contact Details:
    View our contact details.
  14. Charges:
    All charges not pre-approved by the company will be charged to the individual directly. These charges are due to be settled prior to check out by the individual in the form of cash or credit card (Visa or MasterCard) payment.
  15. Payment by Cheque:
    Cheques are not accepted.
  16. Advanced Payments:
    Payment from the company in advanced or subject to credit approval.
  17. Bookings:
    Bookings are not guaranteed until confirmation from Munati Lodge has been received.
    All bookings and extensions to existing bookings are subject to availability.
    All guests are required to sign meal slips for each meal, and room billing slips for any additional charges
    Package inclusions are restricted to the individual for whom the booking is made, and these are not transferable to any other guest. 
    Munati Lodge reserves the right to decline or cancel bookings should the basic terms and conditions not be met.
    Guests are responsible upon check-in to inform staff of any special needs or allergies.
    Check-in time is strictly from 14:00 – 20:00 and check out time is no later than 10:00, unless prior arrangements have been made.
    Should you require the room prior to 14:00, you may reserve the room from the night before, at the full daily rate. Rooms are only allocated on the day of arrival, therefore specific rooms cannot be guaranteed.
  18. Cancellations:
    All Cancellations must be given in writing to individual Munati Lodge Reservation Department concerned.
    Failure to comply with the terms of payment will result in Munati Lodge having the right to cancel and/or amend any reservation and Munati Lodge will not be held responsible for any loss or consequential loss resulting from the afore-going.

BOOKINGS AND PAYMENT

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Accommodation
Munati Lodge, previously a thatch roof hunter's lodge that has been converted into a Musina Hotel Guesthouse, offers 12 uniquely styled, spacious suites and self-catering units or flats (for those guests who require longer stays, with or without furniture).

Enjoy luxury, relaxation and tranquilly - all at Munati Lodge!
Facilities & Services
Our Musina Accommodation offers a selection of comfortable facilities and outstanding services to make all our guests feel at home.

Relax in our air-conditioned rooms with a selection of TV channels, or enjoy a refreshing drink at our crisp swimming pool!
Make a Booking Enquiry
If you love what we have to offer, and you want to join our family at Munati Lodge, complete our Online Booking Enquiry Form, or use our contact details provided on our website to get in touch with us.

Our unique Musina accommodation will ensure that you become a returning guest!
You know you are truly alive when you’re living among lions.
~ You know you are truly alive when you’re living among lions.